<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=822753331186041&amp;ev=PageView&amp;noscript=1">

The Definitive Guide
to Customer Service
in the Era of Messaging & Automation for the Airline Industry

DefAirline_Pages

What’s inside

Our Definitive Guide will help your airline prepare for the Era of Messaging & Automation with practical advice, industry best practices and corporate know-how. Get your copy to:

  • Understand the future of customer service for the airline industry

  • How to build the business case for messaging customer service

  • The 5 key trends driving your customers' purchasing decisions 

 

The Airline Definitive Guide
BRANDS FEATURED IN THIS REPORT
facebook-bw volaris-2-01

“The future standard of airline customer service is about channel depth, not breadth. Being a jack of all trades, master of none, just doesn’t cut it. It’s all about giving your passengers the dedicated first-class service they deserve within select messaging channels of their choice. Forward-thinking airlines now must embrace messaging as an efficient and scalable customer service channel if they are to succeed in this way.”

Ido Bornstein-HaCohen

CEO, Conversocial

Get more no-nonsense best practices & insight to help shape your customer service operation!

This Week: Our Internal COVID-19 March Update

This week, I'm sharing a note we sent to the Conversocial team about COVID-19 and what we're doing across the company.

Read more

How to Solve Contact Center Volume Spikes with Data and Analytics

Due to COVID-19, brands are receiving inbound messages in unprecedented volumes. Here's how we used data and analytics to solve their customer experience issues.

Read more

How We're Supporting Businesses, Governments, and NGOs During the Pandemic

We looked hard at ways we can help other businesses during these challenging times and here's what we are doing to help...

Read more