Social Messaging Volume Trends in 2018
How to Scale Digital Customer Service in the Era of Social Messaging

How to Scale Digital Customer Service in the Era of Social Messaging
With the rise of private Social Messaging
“With over 4 billion consumers already using Social Messaging apps, ask yourself what you as a business need to be able to manage these conversations at scale. With our help, you too can join the Social Messaging revolution.”
Ido Bornstein-HaCohen
Chief Operating Officer, Conversocial
We’ve seen many brands hide their messaging capabilities within their app rather than integrating with popular private messaging channels such as iMessage, WhatsApp and Messenger.
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