<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=822753331186041&amp;ev=PageView&amp;noscript=1">

How North American Retailers Can Reduce Cancellations by Investing into Messaging Channels for Customer Service


What’s inside

Get your copy to:

  • Learn how can subscription businesses use customer service to increase retention

  • Understand how to use automation to increase scale and decrease effort

  • The 5 key steps to using messaging to increase retention at your business


Agent_Workspace 2019-06-1
“Our biggest save tactic is just in educating the customer. We offer a huge amount of value that customers may not be aware of, and so just speaking to customer service agents about all the benefits they can receive makes a massive difference in cancellation rates.”

Caitlin Logan

Director, Customer Experience at FabFitFun

More from the customer service on messaging channels experts

6 Messaging Trends to Watch Out for in 2020

Our CEO Ido discusses the 6 trends he believes will shape the evolution of customer messaging in 2020.

Read more

This Week: 120 AI Predictions, Gen Z and Messaging

In this week's Conversation Round-up, Ido announces the release of Message Autocomplete, the latest feature to hit the Conversocial Agent Workspace

Read more

Do Customers Mind Chatting with a Chatbot?

Chatbots have a key role to play in modern customer service. But what do your customers think of them and in what scenarios are they most suitable?

Read more