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Vega's Social First Story

Effortless Engagement for Customer Experience on Instagram 

In 2014, Vega, a premium plant-based nutrition company, launched their social customer care team to have a unified view of their social channels and an efficient way to engage with their community. Fast forward to today, and Vega now embraces effortless customer engagement throughout their customer touch points.

Read Vega's #SocialFirst story and discover how to proactively engage with customers on Instagram, achieve positive brand sentiment and manage ever increasing social volumes.