Customer expectations have matured, brought about by their own unquenchable demands for ease and the platforms that facilitate this ease. Welcome to the Era of Social Messaging. But what does it mean for you?
Get your best practices whitepaper to understand:
- Facebook Messenger Customer Chat: A recently released capability that enables people to talk with businesses across web and Messenger.
- Bots and Automation: How to harness the Social Messaging advantage for bot-augmented interactions.
- Volaris Success Story: Discover how Social Messaging delivers an 83% efficiency gain over other channels for Volaris Airlines.