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This Week: What We Learnt at the Facebook Partner Summit

In this week's Conversation Round-up, Ido feeds back on the latest Facebook Partner Summit and fills us in on the latest Messenger developments.

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Introducing: The Definitive Guide to Customer Service in the Era of Messaging & Automation for the Airline Industry

Discover how airlines can future-proof their customer service by leveraging the power of messaging and intelligent automation.

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This week: Will Bots Replace Human Agents?, Our Latest Airline Guide, and the Customer Service Week

In this week's Conversation Round-up, Ido discusses our latest airline industry whitepaper and ponders whether AI will replace human agents in the contact center.

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