<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=822753331186041&amp;ev=PageView&amp;noscript=1">

Your Social Customer Service Checklist

The Technology, Process and People Formula That Works

Tuesday, May 19th
14:00 pm GMT / 9:00 am EST

Once operational, what does an effective operation look like? This webinar provides a detailed review of the competencies you need in terms of people skills, workflow and technical infrastructure.

Distinctive social customer service has a certain DNA. This webinar breaks down the code and looks at:

  • The service mindset that causes positive customer experience
  • Developing workflow to simplify and accelerate customer journeys
  • Blending best of breed functionality with overall customer service infrastructure 


mhw7b Martin Hill-Wilson 
Customer Service, Customer Experience & Digital Business Strategist -Author, Keynote Speaker & Blogger


Julian Johns 
VP, EMEA, Conversocial


Register now: