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Ready to see how Conversocial will help your business deliver effortless digital customer care?
 
See how Conversocial can help you:
 
PurposeBuilt (1)
 Scale your service operation: Use intelligent routing rules and prioritization based on identity and full conversational context to queue relevant conversations to the relevant team.
 
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 Build holistic customer profiles: Capture and maintain context across channels so your businesses can authenticate users and personalize conversations.
 
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Deliver robust KPIs & Analytics: Measure the strength of your customer relationships with a full suite of features to gauge CSAT, NPS and sentiment conversion delivered in real-time dashboards providing you with both quantitative and qualitative insights around customer satisfacti
  

 Measure Engagement and Loyalty

 Add conversational automation: Utilize Bots to address common inquiries through Conversocial Navigator, allowing customer conversations to seamlessly integrate bot and human-assisted service in a single conversation.