Travelodge has now opened more than 500 hotels and has become one of the UK’s largest, fastest-growing and most highly recognised budget hotel brands. In 2013, more than 16.5 million customers stayed with Travelodge. Read this study to see why the company places such high value on Conversocial's ability to fit alongside existing customer service software.
Haven Holidays' customers often engage in multiple conversations on social media in the run up to their vacation. Read the case study to learn how Haven:
ODEON is the largest and best-known cinema chain in the UK and Ireland. It began using Conversocial to bring social media efforts in-house, to make sure that customers were receiving the level of engagement and service they expected. Read the case study to learn how ODEON: