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[Listen On-Demand] How Anti-Social is Your Customer Engagement Strategy


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Facebook Messenger Customer Care

See how Sprint engages their customers in the moment

#SocialFirst™ brands such as Sprint are increasing engagements and encouraging mature social interactions with Facebook Messenger. Gain exclusive reach into your customers’ preferred channel.

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In a competitive industry, you have to stay on top

Serve the social mobile traveler with a First Class customer experience

Read about social’s impact on the airline industry, metrics from #SocialFirst™ airlines and corporate insights from Hyatt and more.

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Tap into the
Power of PLAY

Actionable content distributed

Social is unlike any other channel because of its chaotic unstructured nature. PLAY helps your team harness the power of this unpredictable platform to deliver contextual, intelligent and resolution-oriented engagements.

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