Engage your customers with personalized conversations

Conversocial’s Notify turns private messaging apps into conversational marketing channels.

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CONVERSATIONAL NOTIFY OVERVIEW

Make messaging apps your brand's new performance marketing channels, driven by two-way communication via Conversocial Notify:

Use Conversational CX for two-way communication

Send the right marketing message, at the right time, to the right person, with the right experience. Improve your CX with two-way brand-to-consumer communication that is effortless and unique throughout the customer lifecycle — for sales, marketing, and customer service alike.

Stop push marketing and start having meaningful conversations

Drive conversations, interactions, and engagement. Turn messaging apps into revenue channels with intelligent messaging functionality to address website abandonment, send product notifications and engage proactively — all whilst decreasing customer acquisition costs.

Deliver personalized re-engagement based on previous customer conversations

Unlock new revenue with behavior-based conversational marketing over private messaging apps. Break through the marketing noise and reach your customers on their mobile devices — where they actually are — through unique and impactful conversations.

Preemptively and proactively engage customers

Use integration triggers to create dynamic customer segments based on intent and previous purchases. With real-time customer data, third-party integrations and centralized knowledge centers, Conversocial helps your brand amplify your marketing messaging by being proactive (not reactive) to your customers’ needs.

Notify BENEFITS

With Conversocial Notify, you can…
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Convert customers into sales
You can segment your customers easily and customize customer conversations with timely content based on their unique needs and interests. The result? Increased customer engagement and conversion rates, while keeping CAC down.
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Engage throughout the customer journey
Personalize every touchpoint along the customer journey to deliver conversational customer experiences that are unique, dynamic and timely – resulting in higher customer acquisition rates driven by automation.
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Re-engage with highly personalized notifications
Leverage the Conversocial Connect API™ to send personalized and contextually relevant messages triggered by 1st and 3rd party events to re-engage with customers at the right moment.

The Conversational CX Platform

Build relationships with your customers’ for life with the Conversocial Platform.

Agent Workspace

Use Conversocial’s Agent Workspace to increase brand loyalty and customer satisfaction by delivering simple, seamless customer support.

 

Learn more about Agent Workspace

 

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Conversational CX Bots

Use Conversocial’s Bots solution to create modern engagement experiences that drive acquisitions, higher engagement, and improved efficiency.

 

Learn more about Conversational CX Bots

 

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Central Insights

Use Conversocial Insights to measure your performance against your brands KPIs, make data-driven business decisions and spot signals in the conversational noise.

 

Learn more about Central Insights

 

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“On Facebook Messenger, we were able to handle 50% of customer conversations with automation alone. This success means we want to go further. We want to build conversational experiences that improve our customers’ brand experience.”
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“The thing I really love about Conversocial…is what I get from the team. To have a team who are reactive, responsive, and innovative with the level of agility we have experienced over the past nine or ten years is phenomenal. I've had the opportunity to work with very many vendors over that time and let me tell you how unique that is.”
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Use Conversocial to drive frictionless experiences at every stage of your customer’s journey.

 

Try Conversocial's Customer Experience Platform

Get more no-nonsense best practices & insight to help shape your customer experience operation!

The State of Customer Experience Trends Report 2021

The State of Customer Experience Trends Report 2021

How consumers worldwide view conversational customer experiences, AI & bots, and private messaging channels when engaging with brands.

Get the e-Book
How automation inspired Freshly’s rethink of CX delivery in 2021

How automation inspired Freshly’s rethink of CX delivery in 2021

The success of Freshly’s initial automation – 50% of conversations resolved in-channel with no need for human intervention – fueled Freshly’s objective to go further with automation in 2021.

Watch the interview