Social Customer Service
The unique nature of social messaging and advancements in intelligent automation are turning forward thinking brands into CX heroes.

The unique nature of social messaging and advancements in intelligent automation are turning forward thinking brands into CX heroes.
$12.2B Spent last year on customer care technology.*
Yet, 66% Consumers have switched brands because of poor service**
Transform your digital customer care program into a competitive differentiator through the power of social messaging with Conversocial.
Prioritize, engage & track issue resolution with robust case management capabilities built for the nuances of social messaging.
Automate interactions & seamlessly route customers to the best solution.
Measure the strength of your customer relationships and take action to improve the customer experience.
Incorporate social care data into your organization’s existing CRM to create a 360° view of customers.
Transform your customer care program into a competitive differentiator through the power of social messaging.
or Learn More
Explore Messenger as a disruptive digital care opportunity
Read the ReportOur Guide to Becoming a Paradigm of Effortless, In-the-moment Social Customer Service, at Scale.
Download White Paper