WhatsApp gives consumers help on their terms, switching between real-time and non-real time dialog depending on the situation with a persistent end-to-end experience.
With end-to-end SSL encryption between your brand and the end customer, WhatsApp finally opens up possibilities for more secure, personalized and transactional use cases via private messaging.
Make it as easy to message your brand as it is to message a friend on the world’s largest messaging network. Reach more customers, who are averse to public channels, but happy to communicate via private messaging.
The next winners and losers will be determined by which brands successfully build meaningful 1:1 relationships with their customers. The unique nature of WhatsApp Business, which is many consumers’ preferred communications channel, now makes it possible to deliver on this disruptive opportunity.
Learn how Conversocial enables brands to transform sales, marketing and customer service by leveraging the unique benefits of Messaging:
Interacting with your business can, and should be, as easy as messaging a friend! Let Conversocial show you how.
“WhatsApp has the largest Messaging audience worldwide. It’s simply where consumers are, and where brands need to be if they want to reach them. Today’s engagement technologies are enabling consumers to expect effortless communication in everything they do. Not only is this a huge consumer messaging platform that is now open for business, but it brings complete end-to-end encryption and security to the table, opening up exciting new revenue opportunities for brands.”
Joshua March, CEO & Founder at Conversocial
Workflow, automation and analytics platform designed to harness the unique power of asynchronous and real-time messaging
Routing, queuing and prioritization to filter through the noise and focus agents on the right conversations to maximize their time
The Benefits of Integrating Facebook Messenger Into Your Social Customer Care StrategyDownload Report
Our Guide to Becoming a Paradigm of Effortless, In-the-moment Social Customer Service, at Scale.Read the White Paper