Google Play

Maintain a higher star-rating by engaging with customer reviews on the Google Play app store. 

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Use Conversocial to turn previously 1-way complaints
into 2-way dialogue.

Leverage the power of Conversocial's customer service platform when engaging with Google Play reviews: from contextual conversation threading, to actionable conversation distribution and powerful data reporting. 

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Address Reviews
Prevent churn by proactively addressing negative reviews

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Support launches
Support app launches & version releases and the influx of feedback

 

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Issue detection
Detect early indications of persistent performance or usability issues

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Trend tracking
Track trends and feedback, including rating and sentiment conversion

Want to learn more about our integration with Google Play? 

Reach out to our team.

Start your journey today