Google Play
Maintain a higher star-rating by engaging with customer reviews on the Google Play app store.

Use Conversocial to turn previously 1-way complaints
into 2-way dialogue.
Leverage the power of Conversocial's customer service platform when engaging with Google Play reviews: from contextual conversation threading, to actionable conversation distribution and powerful data reporting.
Address Reviews
Prevent churn by proactively addressing negative reviews
Support launches
Support app launches & version releases and the influx of feedback
Issue detection
Detect early indications of persistent performance or usability issues
Trend tracking
Track trends and feedback, including rating and sentiment conversion