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Business Chat

Conversocial helps brands connect quickly and easily  with their customers on Apple Business Chat.

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Facilitate seamless communication between your brand and iOS & MacOS customers with Apple Business Chat.

There are more than 1.5 billion monthly active Apple devices worldwide.


Chat Suggest — promote messaging while reducing inbound calls

Suggest provides brands with a powerful way to promote messaging as a channel while helping reduce inbound phone calls. When a customer clicks to contact a phone number registered with Apple Business Chat, the option to message the brand is dynamically presented alongside the click-to-call button.


Powerful & expansive — already on every device

Apple Business Chat is more than just text messaging. It’s a rich user experience that leverages the power of iOS by bringing in its features into the Messages app, including Apple Pay, Wallet cards, Maps, AR and more. With the Messages app/Messages on all iOS and MacOS devices, Apple Business Chat makes connecting with a brand as easy as messaging a friend.


Secure payment and authentication, directly in messaging

Keep customers in channel by making it easy to authenticate with Apple Authentication and to pay for goods and services with Apple Pay. Seamless integration into wallet allows customers to also manage boarding cards, tickets, and other passes in their wallet.

Want to learn more about Apple Business Chat as a customer experience channel? Reach out to our team.

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Key Apple Business Chat features:

  • Customer Service Features
  • Secure Authentication
  • Broad Customer Audience
  • Volume Control
Learn more on Apple Business Chat features

Channel Stats

There are more than 1.5 billion monthly active Apple devices worldwide. Give iOS/Message users a seamless path to communicate with your brand via Apple Business Chat, shifting volume from traditional channels like Phone to Messaging.

Learn more on Apple Business Chat usage trends

Want to learn more about Apple Business Chat as a customer experience channel?
Reach out to our team.

Start your journey today

Get your copy of our State of Customer Experience 2021 report.