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Make Your Contact Center Remote within 24 Hours with our Messaging Starter Bundle.
We looked hard at ways we can help businesses and brands during these challenging times; here's what we are doing to help...
To alleviate the strain on your contact center, we’ve removed any internal barriers to ensure you can get you up and running on messaging channels within just 24 hours.
Setup your agents on messaging channels to handle 5x the number of conversations than if they were speaking with customers over the phone.
Give your team access to Conversocial from anywhere allowing you the flexibility to operate as a remote team.
In this week's Conversation Round-up, Ido takes a look a the lasting effect of COVID-19 on contact centers and some of Facebook's big industry movesRead more
Customers have gone digital, ditching traditional channels and moving to messaging. This is the new normal.Read more
Our SVP of Marketing, Shane Mac, explains why SMS is redundant and why messaging platforms are the perfect channel for brands to deliver rich customer experiences.Read more