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How Conversocial's
'Agile and Innovative' Team Helps Hertz Provide Seamless Customer Interactions

 

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Laura - Hertz 2min + 50 sec video

“The thing I really love about Conversocial…is what I get from the team. To have a team who are reactive, responsive, and innovative with the level of agility we have experienced over the past nine or ten years is phenomenal. I've had the opportunity to work with very many vendors over that time and let me tell you how unique that is.”

 

Laura Smith, Exec VP of Global Sales, Marketing and CX

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Get more no-nonsense best practices & insight to help shape your customer experience operation!

How automation inspired Freshly’s rethink of CX delivery in 2021

How automation inspired Freshly’s rethink of CX delivery in 2021

The success of Freshly’s initial automation – 50% of conversations resolved in-channel with no need for human intervention – fueled Freshly’s objective to go further with automation in 2021.

Watch the interview