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Leading Brands Are Tapping Into The Power of Social Messaging

“In an operational industry like air travel, we constantly deal with unforeseen situations, endless fluctuation and evolving services. Conversocial helps us keep pace with customer demand and quickly analyze where we can improve our guidelines and processes for even more efficiency.”

Sarah Unnsteinsdóttir

Head of Icelandair Service Centre


Read how Icelandair’s care team cut response times by 51% while messaging volume increased 45%
51% Reduced Response Time
icelandair_testimonial

More Customer Stories

The worlds leading brands use Conversocial
Google Tesco Audi vodafone-17 travelex-18 BBC-06 openreach_grey2 RBS-07 Alaska-09 ConEdison-04

What our users are saying

“Vital and easy to use social customer support engagement platform”
“A powerful platform to interact with our users”
See all Reviews on G2 Crowds

See the platform

...that’s helped our customers reduce customer service costs by up to 30% whilst increasing engagement by 21%

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