“In an operational industry like air travel, we constantly deal with unforeseen situations, endless fluctuation and evolving services. Conversocial helps us keep pace with customer demand and quickly analyze where we can improve our guidelines and processes for even more efficiency.”
Sarah Unnsteinsdóttir
Head of Icelandair Service Centre
51%
Reduced Response Time
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The worlds leading brands use Conversocial
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...that’s helped our customers reduce customer service costs by up to 30% whilst increasing engagement by 21%
