07 Feb 2021 |
Messaging Channels
| 4 min read
How Automation Inspired Freshly To Rethink Its CX Delivery
Discover how Freshly's initial use of Conversocial's automation sparked a rethink of their whole CX delivery strategy for 2021.
06 Feb 2021 |
Messaging Channels
| 3 min read
This Week: Digital Solutions For The Changing Face of Retail and Ecomm
In this week's Conversation Round-up, Ido looks at the power of messaging channels to innovate the retail industry and keep digital customers engaged | Conversocial
05 Feb 2021 |
Customer Service
| 3 min read
Improve Response Times, CSAT and CLV by Automating Order Tracking
How to re-engage customer and increase CLV by utilizing the power of post-purchase messaging.
04 Feb 2021 |
Messaging Channels
| 3 min read
How to Drive Customer Acquisition Over Messaging Channels
Customer acquisition over private messaging channels is an excellent avenue to find new customers and ensure the best chance of a bigger CLV.
28 Jan 2021 |
Messaging Channels
| 3 min read
Why Messaging is a More Efficient and Cost-Effective SMS Alternative
Using SMS and private messaging channels in conjunction can provide amazing customer experience that is more efficient and cost-effective.
27 Jan 2021 |
Messaging Channels
| 3 min read
How Retailers Can Improve CLV by Offering Appointment Bookings Over Private Messaging Channels
Private messaging channels offer the chance for retailers to improve CLV by offering appointment bookings and keeping the conversation all in one place.
27 Jan 2021 |
Messaging Channels
| 6 min read
WhatsApp's New Privacy Policy - What It Means For Consumers and Businesses
What are the changes that WhatsApp is making to its privacy setting and how will it affect businesses and consumers' private conversations.
12 Jan 2021 |
Messaging Channels
| 6 min read
5 Messaging Trends to Watch Out For in 2021
Find out what Conversocial is expecting to be the 5 biggest trends in messaging apps to look out for in 2021.
17 Dec 2020 |
Messaging Channels
| 2 min read