02 Oct 2020 |
Customer Service
| 5 min read
5 Things We Learnt About Google's Business Messages From Google's Rob Lawson
Listen to the 5 key takeaways from our in-depth conversation with Head of Partnerships and Advocacy at Google Business Messaging Rob Lawson.
30 Sep 2020 |
Messaging Channels
| 2 min read
This Week: Facebook's Mission to Become Masters of Customer Engagement
In this week's Conversation Round-up, Ido covers Facebook Shops and its impact on e-commerce during and beyond the pandemic.
25 Sep 2020 |
Messaging Channels
| 4 min read
Messaging Channels are the Future of Marketing
For one Conversocial brand partner, their CAC decreased by up 55% compared to traditional marketing acquisition channels.
17 Sep 2020 |
Customer Service
| 2 min read
This Week: Move to Messaging with Google's Business Messages
In this week's Conversation Round-up, Ido covers Google Business Messages.
02 Sep 2020 |
Customer Service
| 4 min read
This Week: A deeper look at Messenger’s Guest Mode, Facebook Shops, Instagram Checkout & more
In this week's Conversation Round-up, Ido covers Messenger Guest Mode updates.
14 Aug 2020 |
Messaging Channels
| 4 min read
Why You Should Move to Facebook Messenger
Facebook Messenger
11 Aug 2020 |
Customer Service
| 3 min read
This Week: A major update to the Facebook Chat Plugin
In this week's Conversation Round-up, Ido covers Facebooks Chat Plugin updates.
10 Aug 2020 |
Messaging Channels
| 2 min read
Reach even more customers with the updated Facebook Chat Plugin
A guest post from Facebook's Jenny Li introducing the updated Facebook Chat Plugin.
07 Aug 2020 |
Messaging Channels
| 4 min read