Latest 12 Jan 2021 | Messaging Channels | 6 minute read 5 Messaging Trends to Watch Out For in 2021 Find out what Conversocial is expecting to be the 5 biggest trends in messaging apps to look out for in 2021. Read Article
17 Dec 2020 | Messaging Channels | 2 min read Why Does Engagement Through Messaging Matter to Customer Experience Executives? Our Definitive Guide to Customer Experience 2021 looks at how to provide exceptional CX across the customer lifecycle, here we examine a couple of touchpoints that messaging channels can improve.
15 Dec 2020 | Customer Service | 2 min read Why Does Customer Care Through Messaging Matter to Customer Service Execs? Our Definitive Guide to Customer Experience 2021 looks at how to provide exceptional CX across the customer lifecycle, here we dive into how messaging can be used for customer care.
03 Dec 2020 | Messaging Channels | 2 min read This Week: How To Prepare For The Digital Holidays In this week's Conversation Round-up, Ido covers Messenger's merging with Instagram and significant news from the retail industry.
18 Nov 2020 | Messaging Channels | 2 min read This Week: Conversocial Featured As CIO Review's 'Messaging Experts' In this week's Conversation Round-up, Ido covers Messenger's merging with Instagram and significant news from the retail industry.
18 Nov 2020 | Customer Service | 3 min read Nearly 70% Of Consumers Moved to Messaging During the Pandemic In a year of upheaval consumers and brands have had to adapt their habits to suit the circumstances. It turns out many people don't want to go back.
13 Nov 2020 | Messaging Channels | 8 min read Which Major Companies Use Apple Business Chat? With 1.5bn devices worldwide, Apple have a huge potential audience for their business messaging service, so it's time to look at which businesses use Apple Business Chat, and why.
12 Nov 2020 | Messaging Channels | 3 min read This Week: Lessons From The C-Suite In this week's Conversation Round-up, Ido covers Messenger's merging with Instagram and significant news from the retail industry.
28 Oct 2020 | Messaging Channels | 2 min read This Week: Conversocial is Named One of the Top 50 Innovative Companies in 2020 In this week's Conversation Round-up, Ido covers Messenger's merging with Instagram and significant news from the retail industry.
15 Oct 2020 | Messaging Channels | 2 min read This Week: Messenger Arrives on Instagram and WhatsApp Takes Over a London High Street In this week's Conversation Round-up, Ido covers Messenger's merging with Instagram and significant news from the retail industry.