Latest 30 Sep 2020 | Messaging Channels | 2 minute read This Week: Facebook's mission to become masters of customer engagement In this week's Conversation Round-up, Ido covers Facebook Shops and its impact on e-commerce during and beyond the pandemic. Read Article
25 Sep 2020 | Messaging Channels | 4 min read Messaging Channels are the Future of Marketing For one Conversocial brand partner, their CAC decreased by up 55% compared to traditional marketing acquisition channels.
17 Sep 2020 | Customer Service | 2 min read This Week: Move to Messaging with Google's Business Messages In this week's Conversation Round-up, Ido covers Google Business Messages.
02 Sep 2020 | Customer Service | 4 min read This Week: A deeper look at Messenger’s Guest Mode, Facebook Shops, Instagram Checkout & more In this week's Conversation Round-up, Ido covers Messenger Guest Mode updates.
14 Aug 2020 | Messaging Channels | 4 min read Why You Should Move to Facebook Messenger Facebook Messenger
11 Aug 2020 | Customer Service | 3 min read This Week: A major update to the Facebook Chat Plugin In this week's Conversation Round-up, Ido covers Facebooks Chat Plugin updates.
10 Aug 2020 | Messaging Channels | 2 min read Reach even more customers with the updated Facebook Chat Plugin A guest post from Facebook's Jenny Li introducing the updated Facebook Chat Plugin.
07 Aug 2020 | Messaging Channels | 4 min read Why You Should Move to WhatsApp Business WhatsApp Business offers brands the ability to provide their customers with a more simplified, reliable and efficient level of customer engagement.
04 Aug 2020 | Messaging Channels | 4 min read Why You Should Move to Apple Business Chat Why Should Brands Care About Apple Business Chat? Simple. Apple Business Chat allows brands to communicate with their customers where they already are.
30 Jul 2020 | Messaging Channels | 4 min read Why Private Messaging Apps are Better For Engaging with Customers Than Your Own App We’ve seen many brands hide their messaging capabilities within their app rather than integrating with popular private messaging channels such as iMessage, WhatsApp and Messenger.