05 Feb 2021 |
Customer Service
| 3 min read
Improve Response Times, CSAT Scores and CLV by Automating Order Tracking
How to re-engage customer and increase CLV by utilizing the power of post-purchase messaging.
04 Feb 2021 |
Messaging Channels
| 3 min read
How to Drive Customer Acquisition Over Messaging Channels
Customer acquisition over private messaging channels is an excellent avenue to find new customers and ensure the best chance of a bigger CLV.
15 Dec 2020 |
Customer Service
| 2 min read
Why Does Customer Care Through Messaging Matter to Customer Service Execs?
Our Definitive Guide to Customer Experience 2021 looks at how to provide exceptional CX across the customer lifecycle, here we dive into how messaging can be used for customer care.
20 Nov 2020 |
Industry News
| 4 min read
Long Covid: The long-term effect Covid-19 has had on the retail industry, and the meaning of a 'Digital Christmas' for retailers
Digital Christmas: The Long-term Effect of COVID on Retail | Conversocial
16 Nov 2020 |
Social Messaging
| 6 min read
Conversocial Featured As CIO Review's 'Messaging Experts'
The CIO Review featured Conversocial's CEO Ido Bornstein-HaCohen on its cover this month, as the magazine focused on conversational platforms.
10 May 2019 |
Social Messaging
| 5 min read
Part 2: Facebook Doubles Down On Business Messaging at F8
In part 2 of this blog series, we continue to dive into the roundup from this year's F8.
08 May 2019 |
Social Messaging
| 6 min read
Facebook Doubles Down On Business Messaging at F8
With F8 wrapped up for this year, the clear message from Zuckerberg is that "the future is private."
27 Feb 2019 |
Social Messaging
| 6 min read
2018's Digital Transformation Has Made 2019 a Digital World
We hardly need to tell you that in today’s day and age, technology plays a huge part in our everyday lives. Just consider how many hours you and your peers spend on smartphones, in front of ...
28 Jun 2018 |
Social Messaging
| 9 min read