Latest 13 Nov 2020 | Messaging Channels | 8 minute read Which Major Companies Use Apple Business Chat? With 1.5bn devices worldwide, Apple have a huge potential audience for their business messaging service, so it's time to look at which businesses use Apple Business Chat, and why. Read Article
12 Nov 2020 | Messaging Channels | 3 min read This Week: Lessons From The C-Suite In this week's Conversation Round-up, Ido covers Messenger's merging with Instagram and significant news from the retail industry.
10 Nov 2020 | Company News | 3 min read Succeeding In The C-Suite - By Conversocial's CRO I recently had the chance to speak on a panel, alongside 3 other amazing female execs about how to succeed as an exec and wanted to share my thoughts.
04 Nov 2020 | Best Practices | 5 min read How To CX Like a Rockstar Former rockstar turned International CX Keynote speaker James Dodkins gives you his methods for delivering exceptional CX.
28 Oct 2020 | Messaging Channels | 2 min read This Week: Conversocial is Named One of the Top 50 Innovative Companies in 2020 In this week's Conversation Round-up, Ido covers Messenger's merging with Instagram and significant news from the retail industry.
28 Oct 2020 | Company News | 1 min read Silicon Review Names Conversocial in ‘Top 50 Innovative Companies to Watch 2020’ The Silicon Review has included Conversocial in its annual 'Top 50 Innovative Companies to Watch' list.
15 Oct 2020 | Messaging Channels | 2 min read This Week: Messenger Arrives on Instagram and WhatsApp Takes Over a London High Street In this week's Conversation Round-up, Ido covers Messenger's merging with Instagram and significant news from the retail industry.
09 Oct 2020 | Customer Service | 6 min read 5 Things To Consider When Building a Bot Phillip Hunter, Founder of CCAI Service and one of the architects of Alexa, gives a masterclass on how to build a great bot.
07 Oct 2020 | Customer Service | 10 min read WhatsApp Business vs Facebook Messenger - Comparing Messaging Channels You should move to messaging, but it's important to understand which channel to use and how it suits your customer's needs.
02 Oct 2020 | Customer Service | 5 min read 5 Things We Learnt About Google's Business Messages From Google's Rob Lawson Listen to the 5 key takeaways from our in-depth conversation with Head of Partnerships and Advocacy at Google Business Messaging Rob Lawson.