14 Aug 2020 |
Messaging Channels
| 4 min read
Why You Should Move to Facebook Messenger
Facebook Messenger
12 Aug 2020 |
| 2 min read
Facebook Messenger now lets brands talk to everyone, regardless of having a Facebook account
Facebook's “Guest Mode” is part of the latest update to the Messenger chat plugin, which allows businesses to seamlessly connect with more customers, regardless of their browser, device, or Facebook ...
11 Aug 2020 |
Customer Service
| 3 min read
This Week: A major update to the Facebook Chat Plugin
In this week's Conversation Round-up, Ido covers Facebooks Chat Plugin updates.
10 Aug 2020 |
Messaging Channels
| 2 min read
Reach even more customers with the updated Facebook Chat Plugin
A guest post from Facebook's Jenny Li introducing the updated Facebook Chat Plugin.
07 Aug 2020 |
Messaging Channels
| 4 min read
Why You Should Move to WhatsApp Business
WhatsApp Business offers brands the ability to provide their customers with a more simplified, reliable and efficient level of customer engagement.
04 Aug 2020 |
Messaging Channels
| 4 min read
Why You Should Move to Apple Business Chat
Why Should Brands Care About Apple Business Chat? Simple. Apple Business Chat allows brands to communicate with their customers where they already are.
30 Jul 2020 |
Messaging Channels
| 4 min read
Why Private Messaging Apps are Better For Engaging with Customers Than Your Own App
We’ve seen many brands hide their messaging capabilities within their app rather than integrating with popular private messaging channels such as iMessage, WhatsApp and Messenger.
28 Jul 2020 |
Messaging Channels
| 5 min read
Why Messaging is Better Than SMS
The days of SMS are over. It's time for brands to move to messaging.
23 Jul 2020 |
Customer Service
| 6 min read