28 Jan 2021 |
Messaging Channels
| 3 min read
Why Messaging is a More Efficient and Cost-Effective SMS Alternative
Using SMS and private messaging channels in conjunction can provide amazing customer experience that is more efficient and cost-effective.
27 Jan 2021 |
Messaging Channels
| 3 min read
How Retailers Can Improve CLV by Offering Appointment Bookings Over Private Messaging Channels
Private messaging channels offer the chance for retailers to improve CLV by offering appointment bookings and keeping the conversation all in one place.
27 Jan 2021 |
Customer Service
| 5 min read
How Conversocial's ROI Calculator Works
Find out how much Conversocial's platform can save your operation and the ROI you can on your spending by becoming a partner.
27 Jan 2021 |
Messaging Channels
| 5 min read
WhatsApp's New Privacy Policy - What It Means For Consumers and Businesses
What are the changes that WhatsApp is making to its privacy setting and how will it affect businesses and consumers' private conversations.
27 Jan 2021 |
Company News
| 3 min read
Conversocial's Core Values
A look at Conversocial's core values for 2021 - the essence of how we succeed as a company.
15 Jan 2021 |
Digital Customer Care
| 4 min read
Measuring the Financial Impacts Modern Messaging has on Customer Engagement Centers
Use our simple ROI calculator to work out the business benefits of the Conversocial platform.
12 Jan 2021 |
Messaging Channels
| 6 min read
5 Messaging Trends to Watch Out For in 2021
Find out what Conversocial is expecting to be the 5 biggest trends in messaging apps to look out for in 2021.
17 Dec 2020 |
Messaging Channels
| 2 min read
Why Does Engagement Through Messaging Matter to Customer Experience Executives?
Our Definitive Guide to Customer Experience 2021 looks at how to provide exceptional CX across the customer lifecycle, here we examine a couple of touchpoints that messaging channels can improve.
15 Dec 2020 |
Customer Service
| 2 min read