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Latest 12 Sep 2018 |

Conversocial Wins Digiday Technology Award for 'Best CRM Platform'​ of 2018

Conversocial is honored to be named ‘Best CRM Platform’ winner in the 2018 Digiday Technology Awards. The media company and publisher Digiday announced winners on Facebook Live last week and will honor Conversocial and other winners at the end-of-year Digiday Awards gala.

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Delivering a unified approach to a new generation of customer care, Conversocial enables hundreds of global brands including Google, Tesco and Hertz to ensure they are supporting in-the-moment resolution, at scale, to drive profitable and lasting relationships on all Social Messaging channels. Conversocial creates a clear digital path for brand and consumer engagement that combines best-in-class technology and world-class services.

Formerly known as the Signal Awards, the Digiday Technology Awards recognize the technology bringing transparency, efficiency, and effectiveness to the media and marketing processes for brands, agencies and publishers. The winners will be honored at the upcoming Digiday Awards gala at The Lighthouse in New York City on November 14, 2018 at 6:30pm.

Max Willens, Platforms Reporter at Digiday said: "Marketing, advertising and media technology are among the most competitive, most rapidly evolving industries out there. It's no accident that this list is filled with global behemoths as well as fast-growing startups. It's also no accident that all of these winners reflect the media business's revolutionary embrace of analytics and measurement."

The customer relationship management technology sector is notoriously crowded. In a recent report by Gartner, The Gartner CRM Vendor Guide, 2018 published in May, there was mention of over 100 CRM vendors, yet, Conversocial was cited among a very select few companies as a leader in the "Mobile Applications for Customer Service" category. It is an honor to have Conversocial continue to be recognized for its innovative approach to harnessing the power of social messaging as a customer care channel with this award from Digiday.

About the Digiday Technology Awards

The Digiday Technology Awards recognize the technology bringing transparency, efficiency, and effectiveness to the media and marketing processes.

About Conversocial

Conversocial is the leading digital care platform for social messaging for today's digital brands. Delivering a unified approach to a new generation of customer care that replaces traditional service channels, Conversocial enables hundreds of global brands including Hyatt, Tesco and Volaris to ensure they are supporting in-the-moment resolution, at scale, to drive profitable and lasting relationships through all social and digital channels. Conversocial creates a clear digital path for brand and consumer engagement that combines best-in-class technology and world-class services.

Conversocial is an official Facebook Preferred Developer, Facebook Marketing Partner and Instagram Community Management Partner. For more information, visit http://www.conversocial.com.

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