Social media has overturned the traditional business-customer relationship, and with customers gaining more power than ever before, their expectations for good service will keep on rising.
Therefore it’s imperative you get it right from the off. Join our panelists for an interactive webinar in which we cover how you recruit the right people and empower them to represent your brand—to enable a #SocialFirst customer service strategy.
When: Thursday May 28th 11am EST; 4pm GMT
- Tara Jones, Social Media Project and Communications Manager at AAA Club Partner
- Paul Johns, Chief Marketing Officer at Conversocial
If you are unable to attend, but still interested in hearing the discussion, register and a recording will be sent out following the broadcast.