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Video: How to Organize Your Social Engagement Team with Conversocial

By Anna Drennan on Apr 30, 2013 12:41:00 PM

Last week saw the first instalment of our new webinar series, What is Conversocial?, kicking off with “How Should You Organize Your Social Engagement team”

This bi-weekly series will try to help our customers better understand how to get the most from Conversocial. We also heartily welcome anyone who's interested in finding out a bit more about what we do. 

In our first webinar, Senior Account Manager George explored the best ways to structure your social engagement team, and how to support that team with Conversocial’s management functionality. You can still catch the full recording here and listen as George delves into:

  • What is The Social Engagement Hub?
  • Why you need a social customer team at the centre of your organization
  • How to manage your team securely with permissions and approval.

If you have any questions or queries, feel free to tweet us @Conversocial or @GeorgeTwizell. And keep your eyes peeled for our next What is Conversocial? instalment from @HanConversocial.

 

What would you like our Account Managers to take you through in a What is Conversocial Webinar? Share your ideas in the comments below.

Topics: Customer Service

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