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Video Blog: Joshua March's 5 tips from "Who's Ignoring Their Customers"

By Anna Drennan on Dec 2, 2011 6:27:00 PM

We try to keep the Conversocial blog fresh and interesting with regular articles and research on industry developments and progress. So we had a little think about what else we could do to share our insights with you - and have produced our first video blog.

Following the white paper series, "Who's Ignoring Their Customers", which investigated the social customer service, Josh shares his thoughts, and 5 tips on how to follow the example of the best, and avoid the mistakes of the worst.

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Topics: Best Practices, Video

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