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8 Successful Social Customers

By Alex Harvey on Jun 22, 2015 5:12:00 AM

Social Media Etiquette 8

Contact centres are busy adapting to the needs of social customer service and change is also happening on the other end of the relationship; customers are adapting their tone and approach when seeking resolution over social media. Or at least, the successful ones are... (links to the actual social media interactions are provided below the graphic):

Successful Social Customers

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Links to stories:

  1. The Christmas Miracle
  2. 'Number Two' on the List
  3. The Boomerang - here and here
  4. The Cheeky Request
  5. The Share Guevara
  6. Emily Post-ing
  7. Advocate for Life
  8. The Vampire Hunter
  9. The Fail

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