Today we’ve launched a free edition of Conversocial; Conversocial ‘Starter’.
We’ve watched the growth of plenty of businesses’ social media programs, and wanted to offer a solution for social media managers who are developing their company’s presence on social networks.
The free edition, limited to a single user and 5 social media channels, brings structure and organisation to those struggling with a growing number of customer interactions. Facebook pages and Twitter accounts have become an important part of how companies communicate with their customers, and over the last year the social media manager has become an established role in company marketing departments.
Customers now expect a two-way conversation using these Facebook pages and Twitter accounts and the daily pressure in dealing with customer queries can severely impact outbound marketing and brand activities. Without a structured approach to dealing with customer conversations, social media programs will not deliver on their potential and may actually serve to alienate customers.
The free-forever Starter edition joins our premium plans to serve businesses’ social media needs at every stage of their programs’ growth. At any time our free users can switch to a free trial of a multi-user premium edition, which reverts back to their free account if they choose not to upgrade.
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