We will be hosting our first ever social customer service meetup on Wednesday November 28th 2012, come join us!
*UPDATE* Due to the snowstorm in NYC on the November 7th, we had to reschedule our Social Customer Service Meetup for Wednesday 28th November! We hope you can all still make it, and look forward to meeting everyone! The information below still follows, please don't forget to RSVP.
Bringing together all social media enthusiasts in the Greater New York area for a cocktail reception at Delicatessen Minibar, we will be discussing thought leadership and social customer service from 6.00 – 8.30pm.
If you’re a social media manager, marketing professional, customer service team leader, or any way involved in your company’s social communication, we’d love for you to be at our first ever meetup in SoHo, NYC.
Join our New York team and CEO Joshua March, and mingle with other like-minded people to discuss your thoughts on social customer care. Andrey Griorgiev - social media specialist at Hertz - will be accompanying us, sharing some insight into how Hertz manages their social customer service and the successes they are enjoying, alongside STELLAService co-founder John Ernsberger, who will be saying a few words about the performance of leading fashion retailers on Twitter customer service.
It’s the perfect chance for you to share success stories, and mull over your biggest challenges with those in the same boat. And our team of experts will be there to share insight on industry trends and best practice we’ve seen work in the field.
Oh, and have your first drink on us! To confirm your attendance, please register here.
When: Wednesday 28th November 2012, from 6:00 – 8:30 PM.
Where: The minibar at Delicatessen, 54 Prince Street, NY, NY, 10012 (at Lafayette)
We look forward to seeing you all there!
What are you looking forward to discussing with our team? Drop us a comment below or tweet us, we’re interested to hear your thoughts!
Got any suggestion for what you’d like to hear from us? Send them over toRachel@conversocial.com or @Conversocial. We’re always looking for new ideas!