<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=822753331186041&amp;ev=PageView&amp;noscript=1">
  • Twitter Profile for Conversocial Social Customer Care Solutions for Business
  • LinkedIn Profile for Conversocial Social Customer Care Solutions for Business

Trending at Conversocial

Discussion Tabs on Facebook Pages Will Soon Be Gone

Joshua March
By Joshua March on Oct 3, 2011 4:20:00 PM

Two days ago Inside Facebook reported that the discussions tab on Facebook pages was going to be removed from all fan pages by the end of October.

We've followed this up with Facebook directly and they have confirmed that all discussions tabs are going to be removed, and that their content will be migrated to the wall. They've seen generally low usage of the discussions app compared to the amount of engagement on the wall, and this could be in preparation for a new page format for brands coming soon. 

If you experience direct customer service issues in your discussions tab, these conversations are now likely to be moving to the wall, making them more visible and easily shared. Along with Facebook's other recent changes, this makes plugging in your customer service team to Facebook more important than ever.

Follow us on Twitter here.  

Topics: Social News, Facebook, Industry News

More in Social News

Post

By Jaclyn Fu
Feb 9, 2017 7:05:51 AM

Post

By Tamar Frumkin
Nov 14, 2016 3:52:12 PM

Post

By Tamar Frumkin
Sep 29, 2016 1:46:34 PM

Join The Conversation!