Delivering a best-in-class customer experience requires a fundamental shift in how you serve your social customers. Leading companies, such as Hertz and Sprint, extend their customer engagement capability on social, by truly resolving customers issues at scale. This approach is called #SocialFirst.
Join our panelists for an interactive webinar in which we cover how to enable a #SocialFirst customer service strategy.
When: September Tuesday 15th @ 11am EDT/4pm BST
—Laura Smith, Senior Director Customer Care, North America at Hertz
—Sarah Brownback Wortman, Operational Program Leader at Sprint
—Paul Johns, Chief Marketing Officer at Conversocial
If you are unable to attend, but still interested in hearing the discussion, register and a recording will be sent out following the broadcast.