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Jason Valdina

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Jason Valdina

Director of Product Marketing, sharing the innovation and customer success stories of Conversocial with the world. Born and raised in New York City, Jason is based in our NYC headquarters.

We are excited to announce that, based on customer ratings and review, we have been identified as a leader and high performer in several categories under the Social Customer Service sector on G2 Crowdthe world's leading business solution review platform.

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Conversocial Rated Leader in Enterprise Social Customer Service Software

By Jason Valdina
Jun 14, 2018 12:49:40 PM
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Messaging proves to be 83% more cost effective while driving higher customer satisfaction in our latest case study with Volaris Airlines. 

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The Social Messaging Advantage Pays Off for Volaris Airlines

By Jason Valdina
May 4, 2018 2:54:02 PM
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Conversocial, the leading social messaging platform for digital customer service, today announced general availability of it's WeChat integration – powering digital customer service capabilities for the massive Chinese social messaging network. The integration enables digital customer care teams to leverage intelligent agent routing, conversational filtering and prioritization, robust workflows, and real-time analytics to deliver digital care over WeChat.

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Conversocial Transforms WeChat Messaging into a Digital Customer Care Channel

By Jason Valdina
Mar 28, 2018 4:57:16 PM
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Customer chat allows brands to initiate customer conversations on brand properties, creating a single, seamless and continuous conversation over Messenger, enabling brands to handle broader customer inquiries while maintaining best-in-class customer service.

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The Evolution of Customer Conversations: Conversocial and Its Customers Among First to Launch Messenger Customer Chat

By Jason Valdina
Nov 7, 2017 4:41:00 PM
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