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Anna Drennan

Haven Holidays is the biggest holidays operator in the UK, providing holidays for over 2 million customers every year. 

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Case Study: How Haven Holidays Took Customers from Like, to Love, to Lifetime Value

By Anna Drennan
Jun 26, 2013 12:13:00 PM
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Congratulations to an impressive Conversocial customer, SquareTrade, for recognition as the best example of social media for customer service.

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Good Job SquareTrade! Award-winning social customer service

By Anna Drennan
Apr 12, 2013 10:53:00 AM
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The holiday experience can be digital too, with a great social team to share it with

Haven Holidays is a well-loved brand. As one of the largest holiday providers in the UK, their customers are loyal, but social presented a brand new challenge that social media manager Lauren Stewart wanted to address quickly to keep the Haven customer experience a positive one.

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From 'Like' to Love: Haven Holidays On Social

By Anna Drennan
Apr 5, 2013 10:51:00 AM
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