Latest 17 Feb 2021 | Digital Customer Care | 10 minute read The 10 Most Digital CX Minded CEOs We take a look at the 10 most digital CX minded CEOs, who are putting the customer experience at the heart of their products. Read Article
07 Feb 2021 | Messaging Channels | 4 min read How Automation Inspired Freshly To Rethink Its CX Delivery Discover how Freshly's initial use of Conversocial's automation sparked a rethink of their whole CX delivery strategy for 2021.
06 Feb 2021 | Messaging Channels | 3 min read This Week: Digital Solutions For The Changing Face of Retail and Ecommerce In this week's Conversation Round-up, Ido looks at the power of messaging channels to innovate the retail industry and keep digital customers engaged | Conversocial
05 Feb 2021 | Customer Service | 3 min read Improve Response Times, CSAT Scores and CLV by Automating Order Tracking How to re-engage customer and increase CLV by utilizing the power of post-purchase messaging.
04 Feb 2021 | Messaging Channels | 3 min read How to Drive Customer Acquisition Over Messaging Channels Customer acquisition over private messaging channels is an excellent avenue to find new customers and ensure the best chance of a bigger CLV.
28 Jan 2021 | Messaging Channels | 3 min read Why Messaging is a More Efficient and Cost-Effective SMS Alternative Using SMS and private messaging channels in conjunction can provide amazing customer experience that is more efficient and cost-effective.
27 Jan 2021 | Messaging Channels | 3 min read How Retailers Can Improve CLV by Offering Appointment Bookings Over Private Messaging Channels Private messaging channels offer the chance for retailers to improve CLV by offering appointment bookings and keeping the conversation all in one place.
27 Jan 2021 | Customer Service | 5 min read How Conversocial's ROI Calculator Works Find out how much Conversocial's platform can save your operation and the ROI you can on your spending by becoming a partner.
27 Jan 2021 | Messaging Channels | 5 min read WhatsApp's New Privacy Update - What It Means For Consumers and Businesses What are the changes that WhatsApp is making to its privacy setting and how will it affect businesses and consumers' private conversations.
27 Jan 2021 | Company News | 3 min read Conversocial's Core Values A look at Conversocial's core values for 2021 - the essence of how we succeed as a company.