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Whenever it seems that customer expectations can’t rise any higher, they do. Our 'State of Digital Care' report found that 81 percent of consumers have higher digital customer service expectations in 2018 than they did the previous year.

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How AI, VR, and IoT are Redefining the Hospitality Industry

By Seleah Gardiner
Jun 12, 2018 9:54:07 AM
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