<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=822753331186041&amp;ev=PageView&amp;noscript=1">

Move to Messaging with Facebook Messenger

Ft: Martha O’Byrne-O’Reilly, Head of Messaging Developer Partnerships at Facebook

 

We’re excited to have Martha O’Byrne-O’Reilly join us from Facebook for a wide-ranging discussion on how brands are leveraging Messenger to provide rich experiences for their customers. Grab a coffee and give it a listen for more on:

  1. How to remove the blockers that are stopping your brand from moving to messaging

  2. Examples of messaging being used at the heart of customer experience

  3. The future direction of messaging at Facebook Messenger

“As of now we are seeing huge demand for business messaging, especially for customer care, and I think this is from a lot of brands who are realizing in the heat of all this that they can actually serve their customers a lot more efficiently with messaging. Meaning, they can serve more customers at the same time and provide resolutions quicker.”

Martha O’Byrne-O’Reilly

Head of Messaging Developer Partnerships at Facebook Messenger

Be part of The Conversation The Conversation

Get no-nonsense best practices & insight, to help shape your customer experience operation, delivered straight to your inbox.

Keep The Conversation Going

Why Private Messaging Apps are Better For Engaging with Customers Than Your Own App

We’ve seen many brands hide their messaging capabilities within their app rather than integrating with popular private messaging channels such as iMessage, WhatsApp and Messenger.

Read more

Why Messaging is Better Than SMS

The days of SMS are over. It's time for brands to move to messaging.

Read more

Could Messaging Replace Your Website?

The concept of website-less customer experience is perhaps a bit far off for most brands, but it could be the future.

Read more