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social customer service

Audi demonstrates clear ROI of social customer service

“Conversocial has enabled us to integrate social into the overall customer journey. Being able to respond quickly to a customer in need and then using that information intelligently to involve stakeholders from other parts of the business allowed us to demonstrate the superior quality of our customer service while further differentiating Audi from our competitors.”                                  

Emma Page, Digital Communications Manager

 

 

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