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Fearless Leadership.

We are a team of industry veterans who are passionate about helping brands turn customer experience into your competitive differentiator.

Executive Team


Ido Bornstein-HaCohen
Chief Executive Officer

Ido is Conversocial CEO where he is responsible for Conversocial's global strategy.

Ido joined Conversocial as COO in 2017 to oversee all commercial operations. In 2019, Ido was appointed Conversocial’s CEO, expanding his operational responsibilities to include Conversocial’s global strategy. Before coming on board, Ido achieved significant success growing and scaling companies with more than 15 years of experience in executive leadership positions at LivePerson, and SAP.

Ido has a B.A. in computer science and an MBA cum laude from the Hebrew University. Ido lives in NYC with his wife and their two boys.

Jamie Forseth

Jamie Forseth
Chief Revenue Officer

As a member of the executive team, Jamie runs the global commercial organization that’s tasked with helping customers solve their unique operational challenges and working with them to transform their business through the use of the Conversocial Platform, services, and team.

In her role, she’s responsible for ensuring that we provide a world-class experience from the moment a customer begins their partnership with Conversocial. Her customer-first mentality is at the core of everything she works on.

Prior to joining Conversocial, Jamie ran the Adobe Social Account Management team for over 4 years. She was responsible for integrating the account team and customer portfolio into the Adobe fold after the acquisition of her previous company, Efficient Frontier.

Iskandar Najmuddin

Iskandar Najmuddin
Chief Technology Officer

Iskandar is responsible for Conversocial’s technology-oriented humans and technology stack, helping build and maintain our best of breed platform offering.

Iskandar Najmuddin has been immersing himself professionally in web technologies for more than 20 years, working in small startups and large global organizations. A pragmatic co-founder of several agency-style businesses - including London’s first dedicated Social Media Agency - Iskandar believes in building systems to solve business problems. Before joining Conversocial, Iskandar built a key part of Rackspace EMEA’s Professional Services business, designed to help customers unlock the value of cloud platforms by adopting modern software-driven practices.

When he’s not spending time with his wife or teenage sons, you can find him wandering the wilds of West London with his lovely dog Cara.


Chris Venus
SVP of Professional Services and Enablement

Chris leads the Professional Services team at Conversocial, covering everything from in-depth strategic development, through to implementation, reporting and technical integrations to client systems.

Chris joined Conversocial in 2014 as head of PS in EMEA, stepping up to lead our Professional Services Team globally in 2016.

Previously Chris built out and lead a professional services and support team for intranet company SORCE, specializing in internal communications and knowledge portals. Chris has a degree in Computer Science from Swansea University.

Board of Directors


Mike Hedger

Mike Hedger has a track record in building market-leading companies.

Mike was previously CEO of email archiving company KVS from its inception in 1999 to its successful sale to Veritas for $225 million in 2004 (now Symantec Enterprise Vault). Before that, he served as EVP Worldwide Operations at Forte, building the European business before moving to head up Worldwide Operations which culminated in a successful acquisition by Sun for $700 million.

Mike's earlier career included positions as VP Marketing Operations EMEA for Oracle, Managing Director UK and Northern Europe for INGRES/ASK and successful sales careers at both WANG and IBM. Mike is also the chairman of Mimecast and eCommera.


Marieke Christmann
Board Director

Marieke is a Principal at Octopus Ventures, one of the most active early stage investors in Europe with over £1bn assets under management.

As a former Growth investor, Marieke’s focus are later stage startups, particularly Enterprise SaaS companies.

Marieke joined Octopus Ventures in 2018, having been an investment manager at Zouk Capital, a London based technology fund, where she led deal origination in the German-speaking market. She was involved in numerous investments in the SaaS, payments, cybersecurity and telecom space. Marieke holds a Masters of Finance and Business Administration from Mannheim University and also studied at the ESADE Business School of the Tec de Monterrey, Mexico.


Stuart Chapman
Board Director

Prior to co-founding DFJ Esprit in 2005, Stuart was a partner of 3i Ventures where he was also a founding partner of their Menlo Park office.

ver his 13 years at 3i he was responsible for investments in Neutec Pharma (LSE), Network Technology (LSE), The Cloud, Searchspace and Magic 4. Stuart served as a member of the BVCA Council and Chairman of the Venture Committee and before 3i he was involved in software and systems implementations in the Banking sector.

He is a graduate of Loughborough University and serves as a Board Member of the Loughborough School of Business and Economics.


Joshua March
Founder & Board Director

Joshua founded Conversocial in 2011 based on his vision that online communication and customer service was undergoing a fundamental shift, requiring businesses to invest in new processes and technologies to manage the rapidly shifting social landscape.

A leading proponent of social media, Joshua previously founded leading social application company iPlatform, one of the worlds first Facebook Preferred Developers, which was acquired in 2012.

In 2019 Joshua decided to step down as CEO of Conversocial, and move into a non-operational Founder and Board Director role.