We believe that messaging channels are the future of customer experience.

Our mission is to use advanced software and intelligent automation to empower brands to deliver conversational customer experiences.

Find out more here

About Conversocial®, A Verint Company™

Conversocial is now a part of Verint®, The Customer Engagement Company™.Verint (Nasdaq: VRNT) helps the world’s most iconic brands – including over 85 of the Fortune 100 companies – build enduring customer relationships by connecting work, data, and experiences across the enterprise. The Verint Customer Engagement portfolio draws on the latest advancements in AI and analytics, an open cloud architecture, and The Science of Customer Engagement™ to help customers close the Engagement Capacity Gap™. Verint. The Customer Engagement Company™. Learn more at Verint.com.

about conversocial

We’re more than just a platform...

A strategic partner from day one in your success!

Our proven experience in transforming platform, processes and people has helped hundreds of companies navigate the necessary complexities of delivering exemplary customer experiences over messaging channels. What’s more, our dedicated team of Customer Success Managers, Platform Engineers and Professional Service Leaders are with you every step of the way on your journey to success.

A technology innovator with deep platform partnership!

Conversocial was the first vendor to introduce conversation threading, automated conversation distribution, NPS & CSAT measurement & content queue’s among other features. What’s more, we have a deep relationship and lasting partnership with our channel partners. Resulting in us being the first provider to offer Messenger Customer Chat to our clients through our Facebook partnership.

Conversocial in the News

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We are a team of customer experience industry veterans who are passionate about helping brands turn messaging channels into a competitive differentiator.

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