Conversocial is now a part of Verint®, The Customer Engagement Company™. Together, we provide brands with a unified experience from commerce to care, leveraging customer - and brand-driven insights, connecting work and data, to serve customers on their channel of choice for better customer retention.
Conversocial specializes in helping brands deliver better customer experiences over messaging channels, while improving brand efficiency and customer happiness. We pride ourselves on delivering the know-how, and best-in-class technology, to empower your brand to seamlessly integrate bots and humans from a single platform to deliver superior customer experiences.
Why? The modern customer demands simplicity
without call wait times or being tethered to a website’s live chat. Customer experience on their own terms.