Conversocial powers millions of conversations between brands and their customers.
Hey Pacific Airlines - I need to check in for my flight later today. Can you help?
Hey again Seleah! Here is your boarding pass for your flight later today. Safe travels! BOARDING PASS
Thanks! can I upgrade my seat? looks like there is an aisle seat in front of me.
Ok, let me connect you to an agent who can assist you with your inquiry.
Hi Seleah - Great idea! I can reserve that seat for you for $50. Just confirm here and I’ll get it done.
Thanks! Confirmed!! That extra legroom is going to feel so good 😊
Messaging channels allow brands to deliver real-time & asynchronous customer service.
“Customers choose the channel through which they want to engage with us and we are able to create meaningful interactions on a personal level, at scale. With change comes new opportunities and we look forward to working with Conversocial to tackle the next set of challenges in our efforts to continually enhance the shopping experience.”
“When looking for a platform partner, we wanted someone who matched our brand values and truly addressed our customer's needs.”
“Conversocial’s intelligence, automation, and workflow truly enable us to exceed our service benchmarks while allowing us to address a broader range of customer inquiries.”
Learn how Volaris Airlines Transformed Its Customer Service Operations in Just 18 Months.Download the Case Study
Our Guide to Becoming a Paradigm of Effortless, In-the-Moment Customer Service, at Scale.Read the White Paper