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Customer Care, Uncompromised.

Deliver great customer experiences, while lowering costs, with the digital care platform for social messaging
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Tap into the Social Messaging Advantage

Drive Highest Customer Experience

Messaging is most personalized & convenient for customers
30%
Sentiment Conversion
 Hertz-03
35%
Improved Response Rate
 RBS-07
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Drive Lowest Cost-to-Serve

Messaging is most efficient & cost effective for brands
83%
Lower Cost-to-Serve
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57hrs
Saved per Month
 Alaska-09
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“
Conversocial’s intelligence, automation and workflow truly enables us to exceed our service benchmarks while allowing us to address a broader range of customer inquiries.
”
Read customer stories

Why the world's most demanding, forward-thinking customer care executives choose Conversocial

Purpose Built

Born for Social Messaging

Workflow, automation and analytics platform designed to harness the unique power of asynchronous and real-time messaging
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Intelligent Automation

Routing, queuing and prioritization to filter through the noise and focus agents on the right conversations to maximize their time
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Enterprise Scale & Insights

Top-tier security, reliability, scalability and reporting for the most demanding digital customer care environments
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See the platform

Transform your customer care program into a competitive differentiator through the power of social messaging.
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Learn more from the Social Messaging experts

Facebook Messenger Customer Care
Featured report

A Guide to Customer Service on Messenger

The Benefits of Integrating Facebook Messenger Into Your Social Customer Care Strategy
Download Report
whitepaper
2018 Edition

The Definitive Guide to Social, Digital Customer Service

Our Guide to Becoming a Paradigm of Effortless, In-the-moment Social Customer Service, at Scale.
Read the White Paper