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Deliver Conversational
Customer Experiences


Only private messaging channels provide continuous, convenient, and persistent customer conversations. And only Conversocial gives your brand preemptive, one-to-one, and scalable conversational CX.

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Join the world’s leading brands who believe in the
power of private messaging channels.

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Find Out How
Group 769
30%

Happier Customers

Messaging channels are proven to increase CSAT by 30% compared to traditional service channels.

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engagement@2x
78%

Increased Engagement

Messaging channels are proven to have an average open rate of 78% and an engagement rate of 8%.

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Group 784
55%

Higher Revenues

Messaging channels are proven to lower CAC by up to 55% and increase average order value by 15%.

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Use Conversocial to drive frictionless experiences at every stage of your customer’s journey.

Customer Service

Use Conversocial to care for your customers. Increase brand loyalty and customer satisfaction by resolving service-related conversations effortlessly.

Discover how a Conversocial partner reduced inbound call volume by 30% through messaging channel promotion – whilst also increasing CSAT and NPS.

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Customer Acquisition

Use Conversocial to acquire more customers. Drive commerce through care with unique and memorable customer experiences — driven by adaptive automation.

Learn how one Conversocial partner's customers increased their average transaction spend by 15% via Facebook Messenger, whilst also reducing Customer Acquisition Cost by 55%.

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Customer Engagement

Use Conversocial to engage more customers. Retain your customers with targeted messages and personalized customer experiences on messaging channels.

Using Notify, one Conversocial partner initiated over 2.5 million two-way conversations with an average open rate of 78% and an engagement rate of 8%.

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Join the world’s leading brands who believe
 in the power of messaging.

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Get more no-nonsense best practices & insight to help shape your customer experience operation!

The State of Customer Experience Trends Report 2021

The State of Customer Experience Trends Report 2021

How consumers worldwide view conversational customer experiences, AI & bots, and private messaging channels when engaging with brands.

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How automation inspired Freshly’s rethink of CX delivery in 2021

How automation inspired Freshly’s rethink of CX delivery in 2021

The success of Freshly’s initial automation – 50% of conversations resolved in-channel with no need for human intervention – fueled Freshly’s objective to go further with automation in 2021.

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