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Customer Care, Uncompromised.

Deliver great customer experiences, while lowering costs, with the digital care platform for social messaging
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Tap into the Social Messaging Advantage

Drive Highest Customer Experience

Messaging is most personalized & convenient for customers
30%
Sentiment Conversion
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35%
Improved Response Rate
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Drive Lowest Cost-to-Serve

Messaging is most efficient & cost effective for brands
83%
Lower Cost-to-Serve
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57hrs
Saved per Month
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Conversocial’s intelligence, automation and workflow truly enables us to exceed our service benchmarks while allowing us to address a broader range of customer inquiries.

Why the world's most demanding, forward-thinking customer care executives choose Conversocial

Purpose Built

Born for Social Messaging

Workflow, automation and analytics platform designed to harness the unique power of asynchronous and real-time messaging
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Intelligent Automation

Routing, queuing and prioritization to filter through the noise and focus agents on the right conversations to maximize their time
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Enterprise Scale & Insights

Top-tier security, reliability, scalability and reporting for the most demanding digital customer care environments

See the platform

Transform your customer care program into a competitive differentiator through the power of social messaging.
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Learn more from the Social Messaging experts

whitepaper
2018 Edition

The Definitive Guide to Social, Digital Customer Service

Our Guide to Becoming a Paradigm of Effortless, In-the-moment Social Customer Service, at Scale.