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Customer Experience, Uncompromised.

Deliver great customer experiences with the conversational platform for messaging

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Conversocial Acquires Assist to Create the Conversational Customer Experience Platform

“With Assist, we are now able to combine the best aspects of messaging automation and human interaction to make connecting with a business as easy as messaging a friend.”

Joshua March

CEO & Founder, Conversocial

Tap into the Social Messaging Advantage

Drive Highest Customer Experience

Messaging is most personalized & convenient for customers

30% Sentiment Conversion Hertz-03
35% Improved Response Rate RBS-07
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Drive Lowest Cost-to-Serve

Messaging is most efficient & cost effective for brands

83% Lower Cost-to-Serve volaris-2-01
57 hrs Saved per Month Alaska-09
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“Conversocial’s intelligence, automation and workflow truly enables us to exceed our service benchmarks while allowing us to address a broader range of customer inquiries.”

Why the world's most demanding, forward-thinking customer care executives choose Conversocial

PurposeBuilt (1)

Born for Social Messaging

Workflow, automation and analytics platform designed to harness the unique power of asynchronous and real-time messaging

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Intelligent Automation

Routing, queuing and prioritization to filter through the noise and focus agents on the right conversations to maximize their time

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Enterprise Scale & Insights

Top-tier security, reliability, scalability and reporting for the most demanding digital customer care environments

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See the platform

Transform your customer care program into a competitive differentiator through the power of social messaging.

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Learn more from the Social Messaging experts

The Definitive Guide to Social, Digital Customer Service

Our Guide to Becoming a Paradigm of Effortless, In-the-moment Social Customer Service, at Scale.

Read the White Paper