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Create effortless service engagements

We help turn customer service into customer loyalty—by making it easy for customers to get help through social, mobile channels.

Conversocial - Social first

Be a #SocialFirst™ Brand

Social First is about adopting social customer service and adapting to its culture with confidence at scale. Working with our partners, we help you meet your customers where they are, on the only channel they own.

Technology has the power to isolate or bring people together. #SocialFirst™ brands understand that our new mobile-minded society expects convenience, but desires humanity.

Find Out if Your Brand is #SocialFirst:

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Choose from Conversocial’s 3 #SocialFirst™ Packages:

Humanity is Engaging

The more human a technology is, the more we want to engage with it. Hence, Social's huge success. Dispatch your customers faster to a human experience that hears them out, shows empathy and get sh*t done.

Engage

Social is Evolving

Social is growing up. No longer a public forum for venting, trolling and public shaming, platforms such as Facebook Messenger for Businesses, provide personal, meaningful conversations.

Evolve

Reach is Extending

Conversocial offers Humanity @ Scale. Scale your social media customer service to exceed customer expectations and extend your brand reach. Be that #SocialFirst brand that your customers want to trust with their life moments.

Extend

“Social at scale means more humanity, not automation.”

Turn social chaos into human conversations

Conversocial applies the disciplines of the contact center with the unique dynamics of social customer engagement. It is the leading solution for turning unstructured, chaotic social noise into organized and meaningful dialogue.

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