With the digital landscape changing beyond recognition, what does the future of customer care have in store? As an executive, what do you need to be doing today to ensure you're ready for tomorrow?
Message Me is a new book by Joshua March, Conversocial CEO & Founder, coming out this fall. Submit your details now to get news on the book, and be the first to hear when it becomes available.
About Joshua March: Joshua is the founder and CEO of Conversocial, a leading social customer service solution used by hundreds of the world’s biggest brands to deliver enterprise scale customer service through social media and mobile messaging platforms.
A renowned expert in social media and customer service, Joshua has been featured on Bloomberg, CNBC, Fox Business, and the BBC. Having started his career in London, Joshua now lives New York. Message Joshua @joshuamarch.