Thoughts on the latest social news from the Conversocial team. Join the discussion.
Another day, another social media crisis. When a customer complaint on your Facebook page spirals out of control – what are you to do? Is blaming the intern a feasible option anymore? 
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We are pleased to announce we have secured a new round of funding!
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Last week, Amy’s Baking Company Baking Boutique and Bistro faced one of the biggest social media meltdowns of the year – showcasing exactly what not to do on Social Media.
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Last week, we brought together Ogilvy and the UK’s leading British travel providers to discuss Social Customer Service for our webinar, The Social Barometer.
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Dan is in charge of making sure we build the right features for Conversocial. While making sure we're on track for major roadmap deliverables, an important part of his job is prioritising smaller projects to keep adding valuable iterations to the product.
Today, Dan gives us a quick rundown of some of our latest updates including some major changes to the way the app looks
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