How Important is Out of Hours Social Customer Service?

19th of July 2012 by Marie
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Seven Weeks with No Internet: How Sky's Twitter Team Saved My Life

16th of July 2012 by Marie

Customers often turn to social media after they have tried using other channels and still haven’t received adequate customer service.

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Conversocial Listed in the Startups 100

13th of July 2012 by Marie

Startups.co.uk have listed Conversocial in their Top 100 most exciting, creative and innovative start-up businesses.

Startups 100 winner logo

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Crafting a Response Fit for the Public

13th of July 2012 by Marie

Bitesize - The Definitive Guide to Social Customer Service: Part 3/10


Here's part three from the series of bitesize posts from our 'Definitive Guide to Social Customer Service', a practical handbook for executing a Social Customer Service program from the ground up. You can download the guide in full
here.

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