Dan Wong joined us in 2011 to help with customer service and account management. He's done such a great job at keeping our customers happy that we've promoted him to our first 'Customer Happiness Manager!'
It's his job to do whatever it takes to ensure you are as happy as possible, and have the best experience with Conversocial. Whether that's by improving our support site, giving webinars, or even arranging on-site training for our enterprise customers. You can follow Dan on Twitter here.
The next webinar Dan's running is on 9th Feb 2012, 15:00 GMT. It's covering the best use of Conversocial to deliver effective customer service over Facebook and Twitter. Be quick if you want a space, there are only 10 left! Sign up here.
And our new marketing manager...
Also a big congratulations to Anna Drennan. Anna's been part of the Conversocial family since 2010 - just after we launched. She joined to help with our marketing, and after a great year where our brand, web visitors and positioning have all grown tremendously she has been promoted to Marketing Manager. You can follow her on Twitter here.