Digital Marketing Podcast: Conversocial CEO on Social Customer Service
16th of January 2012 by AnnaCiaran Rogers recently interviewed Josh for the Digital Marketing Podcast; taking a look at Social Customer Service.
Josh chats with Ciaran on what many companies are still doing wrong, as well as examples of success from leaders in this space. He explains how Conversocial customers use the tool, alongside innovative management, to deliver great service to their fans and followers
You can listen to the podcast in full, below.