Social customer service moves at such a fast pace, keeping up with best practices and industry trends can be difficult. To help customer service professionals stay on top of increasing social volumes and the latest innovation, we’ll be sharing quick, informative tips and tricks on hot topics in our newest short form series: Engagement Experts.
Join us for our first Engagement Experts episode on March 2, 2017, 12pm ET / 5pm GMT.
Attend the 15 minute webcast on March 2 at 12pm ET / 5pm GMT to:
- See a side by side comparison of resolution with a social marketing platform that uses multiple streams vs. a customer service platform with a unified inbox
- Know how to evaluate which type of workflow and platform will suit your needs best