Conversocial

What’s New With Conversocial – Update 17th April

17th of April 2013 by Anthony Thomas

At Conversocial we're always looking for ways to help our customers deliver great customer service, big and small.

We will be giving you a fortnightly run-down of our latest features and platform updates here, to make sure you’re always up to date with changes.

Nought to Threaded Comments In 31 Thousand Seconds

17th of April 2013 by Christy O'Reilly

How we integrated Facebook's comment replies in under 24 hours.

Our New Webinar Series Kicks Off: What Is Conversocial?

16th of April 2013 by George Twizell

Here at Conversocial, we know that providing great social customer service software is only one part of helping you take customer engagement to the next level. That’s why we (George & Hannah) have set up the Conversocial Account Management team.

Good Job SquareTrade! Award-winning social customer service

12th of April 2013 by Anna Drennan

Congratulations to an impressive Conversocial customer, SquareTrade, for recognition as the best example of social media for customer service.

From 'Like' to Love: Haven Holidays On Social

5th of April 2013 by Anna Drennan

The holiday experience can be digital too, with a great social team to share it with

Haven Holidays is a well-loved brand. As one of the largest holiday providers in the UK, their customers are loyal, but social presented a brand new challenge that social media manager Lauren Stewart wanted to address quickly to keep the Haven customer experience a positive one.